In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. We recommend that you consult with your doctor or specialist clinic before commencing travel. Please understand that travel service providers may not be able to accommodate every request. 198 User Reviews. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. We may correct any pricing errors on our website at any time. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. And in case you didnt know, you dont have to be a student to book on StudentUniverse. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. Never miss a flight (deal) again These terms were last updated on 17 September 2018. Were all working overtime to try and help as much as we can. Your travel credit is associated with your original booking. You should be aware that costs could increase closer to the departure date. Good. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. We will try to reach you again as soon as we can. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Log in (or join) to see if you are eligible. Refund Policy. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Bottom Line. All travellers must have a valid passport for any international travel and many countries require at least six months validity from the date of return. A transfer request must be made in writing by the lead-named traveller not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. Write a Review. If you have a layover, you should check if there are transit requirements for that country as well. you may have booked a United ticket that was operated by a partner airline). Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. Such recipients may include the overseas travel service providers with whom you seek to make a booking. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' We really cant speak to any insurance questions. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Please contact us by phone if you are having technical difficulties on our site. Do not book a roundtrip flight only to use the return portion. You can also update your email address to a more permanent one on your account any time. StudentUniverse is not an insurance company. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Transport and accommodation providers have differing cancellation policies and rules. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). That depends on the airline policy. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. A package arranged by us will be a Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. Any booking you make will be with the relevant travel service provider and not StudentUniverse. Alternatively you can ask us for copies. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. If you are not finding a price point that works for you, continue to check to see if something becomes available. This page sets out the Terms and Conditions under which you . Bad. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. I have questions about baggage. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code These policies and rules are binding on you, so be sure to review them before purchase. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). Maybe. A flight disappearing from your account typically means that the airline has cancelled it. No need to worry, your credit is associated with your original booking and not just your email address. Sometimes airlines provide us with fares they do not want displayed to the general public. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. Search for the total number in your party and log in (or Sign up) as yourself. Student hotels & hostels However, a travel ban DOES NOT mean that you are automatically eligible for a refund. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Airlines can change the price of airfare very frequently based on a multitude of factors. All individuals departing from the United States of America must be in possession of a valid passport. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. StudentUniverse empowers young adults to experience the world with discount travel. Log in to get the phone number and call our agents, who will help you book over the phone. 5 months later I am still trying to get my $900 back from this scam. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. Please ask us to confirm what protection may apply to your booking. Dollars? You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking.
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