WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. Staff were really lovely. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Read about our approach to external linking. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. By choosing well, you will help to reduce the burden on essential emergency services. I'm feeling more optimistic about my treatment. Stourbridge, "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Departments did not always have effective systems for identifying risks. the service is performing exceptionally well. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such Between October and December 2010, 507 surveys had been completed. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. We are carrying out a review of quality at Russells Hall Hospital. Rowley Regis, They really invested time in me and understanding me. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. They said the symptoms indicated COVID. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Follow BBC West Midlands on Facebook, Twitter and Instagram. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Published We spoke with 44 people who were using the service or their relatives. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. At conservative gathering, Trump is still the favourite. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, The care I received from start to finish was exceptional. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. 8 June 2012. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. This condition related to the provision of specialist medical in reach and support into the emergency department. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. - we'll pass your stories to the people in health and social care who can make a difference. If you need sub-specialty input, you will then be referred to different specialties. We saw much support for the trust, both from the public and from the local health economy. All the best and take care, People told us that they were happy with the care that they had received at the hospital. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. These send information about how our site is used to a service called Google Analytics. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Went here with my young daughter, to A and E, all staff were very helpful and kind. the service isn't performing as well as it should and we have told the service how it must improve. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. We were brought in by ambulance and seen by a doctor within around 10 minutes. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Patient Experience Team, review titled My visit to A & E after an accident. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. nhs.uk The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Outpatient services are also provided at the Corbett and Guest hospitals. 15 March 2011, In You can register to join the FutureNHS Collaboration Platform workspacehere. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Staff were still not always using clinical judgement alongside NEWS scoring criteria. We will publish a report when our review is complete. financial benefits and cost savings for hospitals, and often for patients too. the service is performing badly and we've taken enforcement action against the provider of the service. About: All the best with your pregnancy and take care. Care records were still not always written and managed in a way that kept patients safe. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Your kind comments have been shared with the team and senior management who will be pleased to hear of them. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Let us know if this is OK. Well use a cookie to save your choice. Medical secretaries: Bev/Ruth (ext. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. The service provided care and treatment based on national guidance and evidence of its effectiveness. Russells Hall Hospital She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. Every member of staff I encountered was friendly professional and put me at ease. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS There was insufficient senior medical and specialist oversight and in reach to the department. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a The trust employs around 4,147 whole time equivalent staff (WTE). We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Copyright 2021 WSFA 12 News. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. The BBC is not responsible for the content of external sites. You can search by name or top speciality. WebMaps & Directions. Some improvement in patient flow through the ambulance triage assessment area were seen. Russian minister laughed at for Ukraine war claims. "We are working closely with HSE in relation to this matter.". (01384) 456111, Provided and run by: It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. To call the information desk from within the hospital, dial extension 7081. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. The trust has responded well to the Keogh review in 2013. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. The firm said it had complied with the order and the safety of staff and patients was its top priority. First amu then onto ward A2. WebFind a Physician or Specialty. Requires improvement A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. With his familys legacy gift, this vision will become a reality, said Peace. Thank you again! Who has Care Opinion told about this story? Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. In 2011/12 33,000 ambulances turned up at our Emergency Department. Pensnett Road, Dudley, West Midlands, DY1 2HQ 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default or call us on 0845 113 0012, Response from The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. 17 October 2018. Tickets cost 3 and the journey takes 5 min. Published Guest hospital is a satellite hospital which offers additional outpatient facilities. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Suspended ratings are being reviewed by us and will be published soon. It is great to hear that you received excellent care and treatment in the Emergency Department. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Our rating of safe was Inadequate overall. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. The diagnostics service was not up to date with the most recent ionising radiation regulations. I'm OK with analytics cookies. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. All rights reserved. I replied that I knew this. No rating/under appeal/rating suspended Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. - we'll pass your stories to the people in health and social care who can make a difference. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. ADVERTISEMENT: Services or products are not endorsed by the Trust. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. Out NHS is amazing all staff were professional and amazing. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. How could this website work better for you? What we found is summarised within the overall summary. Clinical observations were not undertaken in a consistent manner. People told us that they were given choices about meals and drinks so that they received things they liked. 2023 Russell Medical. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. It is great to hear that you received excellent care and treatment in the Emergency Department. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. Browser Support If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. All the best and take care. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. the service isn't performing as well as it should and we have told the service how it must improve. 18 April 2018. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. All the best and take care. For common health problems visit your pharmacist, GP or walk-in centre. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Creating a new NHS England: NHS Digital and NHS England have now merged. Also thank you to the lovely staff of russells hall A&E. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Address We are centrally Our rating of caring was good overall. Good Some patients with suspected sepsis were not identified or managed appropriately. Staff provided emotional support to patients to minimise their distress. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. They suggested I phoned 111. 6 September 2018. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection.
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