This thing does so much stuff that it can't do anything. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Enter a different account or get a new one". I cannot install software on my own #$$$%$# computer, because of MICROSOFT. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Amazingly both messages are right but not well worded. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. A few months ago I created this account and now it says that it doesn't exist. Are there tables of wastage rates for different fruit and veg? Has anyone found any fix for this? Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Enter a dif Business process and workflow automation topics. Enter a different account or get a new one" when opening outlook through Power Automate. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Ok. Restart the device, and install from https://portal.office.com/account to get the correct version. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. New Member. I am having trouble scheduling an exam for MD-100. That said, these aliases cannot be used to login into a Microsoft account. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. From there, click on the control and customize option. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Thanks for contributing an answer to Super User! If not, select the checkbox next to the device. After entering the unique code, you will be able to create a new password and sign in. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Avoid attempting to log in with an Alias. Georges C. Independent Advisor. For the question by Ramhound see. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. So, visit the Microsoft Web page and sign up for a new account. Otherwise, choose another username. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. But, I get a message saying "The Microsoft account doesn't exist. Do not use an account name from another type of account. I have the same error from the same steps but with a different cause and solution. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. If you forgot your Microsoft account password, follow these steps. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Now click on "All services.". I'm just trying to play some minecraft. Guiding you with how-to advice, news and tips to upgrade your tech life. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. In this guide, we will show you the possible causes and potential solutions to this issue. Create one! Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. The initial step is to make sure that your Username and ID actually exist. I am trying to sign in to a new computer using my Microsoft account. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Copyright Windows Report 2023. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. I am baffled by this. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. This worked in half a second. It says my account does not exist. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. If so, please select work or school account and . With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. You can use Office Online apps at https://office.com. Click Settings and more, illustrated by three dots. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Sign In. I am not using Outlook anymoreOn Mac the Search function also was not working. That Microsoft personal account doesnt exist. I've also tried an O365 works account I have after . Try out a couple of familiar usernames and passwords variation that might been have used recently. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Here at Business Tech Planet, we're really passionate about making tech make sense. The error message isnt well worded heres better text . Thats it for this blog; thank you for taking your time to read our content. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Microsoft Office upcoming support end datechecklist. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I decided to created another new Email account and start switching the good email to the new account because . FIRST: carefully check that the email address is exactly correct. Should you upgrade? Select Reset password below. I did online training with this specific account. To access this form, the user must be signed in with a Microsoft account. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. 03-22-2022 03:50 PM. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Enter a different account orget a new one. Minimising the environmental effects of my dyson brain. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Then we were able to add the workplace user. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. These are different to MSAs. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. What is the point of Thrower's Bandolier? After that, click on "Devices.". When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. It only takes a minute to sign up. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? This is a common error among Microsoft users encountering the error under consideration. GC. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. This is also happening to me. Power Platform and Dynamics 365 Integrations. You will have to use the original account id. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. After entering the unique code, you will be able to create a new password and sign in. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Yes. Enter the email address, phone number, or Skype name you use to sign in then select Next. Username lookup. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Not associated with Microsoft. I believe I've got the bottom of it. If this situation arises, use the primary User ID instead of the additional address. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Report abuse. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Choose the account you want to sign in with. Keep up to date with current events and community announcements in the Power Automate community. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. For Windows devices, try the following troubleshooting methods. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Enter a different account orget a new one. Youre trying to login and get an error like this: That Microsoft account doesnt exist. At the moment, neither error message nor the logins show the important difference between the two types of login. A Gamertag is meant to serve as an identity only on Xbox. Amazingly both messages are right but not well worded. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Go to Microsoft Certification Dashboard. Request a security code to be sent to the phone number or email you used. Time-saving software and hardware expertise that helps 200M users yearly. Microsoft O365 accounts conflict with Microsoft regular accounts? Feel free to let us know the solution that helped you fix this issue in the comments below. Cache in the Edge browser stores website data, which speedsup site loading times. To create a new account, head to Microsofts Signup Page and choose a new account name. Now click on "Azure Active directory" you may need to click on "Show all.". You may be mistyping the email address. Enter a different account or get a new one." I cannot install software on my own #$$$%$# computer, because of MICROSOFT. I hope you were able to figure out what was wrong with your account. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Whats the grammar of "For those whose stories they are"? Microsoft doesnt explain that difference very well, or at all. How to Generate Art from Text Using Simplified AI Art Generator? I can sign into outlook just fine using my work domain email, but it wont work through power automate. If you are having troubles fixing an error, your system may be partially broken. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Below is a guide on clearing the cached data on the Edge browser. I have the same problem. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Not associated with Microsoft.
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