viagogo cancelled concert refund

2.6 Making an Offer. Viagogo-cancelled event and refunds MoneySavingExpert Forum Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. 4. This article is published to give you an update regarding the class action filed against Viagogo. South Shore Hospital disclosed in February 2022 that highly sensitive personal and medical information belonging Read More. 8:20-cv-01880, in U.S. District Court for the Middle District of Florida. However, the Viagogo refund cancellation class action lawsuit argues that this is in direct conflict with the companys stated policy. 2.10 Collecting Payment. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. In addition, when booking and before payment, customers need to confirm by ticking a box that they have noted the reselling of any event ticket is forbidden.'. Mar 1, 2018. 'The event was cancelled by the organisers, but Viagogo claims the festival is rescheduled,' he recalled. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you fancy a viagogo event roulette then use this company. If this is also unsuccessful We will not offer a refund. 'The tickets would be useless to me if Rage Against the Machine weren't playing next year.'. Viagogo: Reviews, Complaints, Customer Claims | ComplaintsBoard You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. Can I buy tickets that are personalised with someone else's name on them? The money belongs with you. Viagogo has advised customers who cannot attend a rescheduled event to relist the tickets on its website, which allows the company to take a repeat commission from new buyers. The good date is 9/11/21, but the relisted my tickets for 9/21/21. By clicking a link you are consenting to this. 6.11 Permitted use. We disagree with such restrictions and think they are not beneficial to fans. Anti-ticket-touting campaigners the FanFair Alliance have published a guide for people seeking a refund from a secondary ticketing platform - and especially the once occasionally and now . Finally they sent me a email saying i was going to refunded in 5 business days, well today i received an email saying they cant refund me because the even organizer has postponed the event and that is a lie. Only to be given the run around. 5.1 Investigations. Ticket listings are a representation of actual seat location. Go on and tell us about your poor consumer experience. Ticket-holders to postponed events will be able . Customers like Melissa face being left out of pocket if they can't attend the 2021 event or resell their tickets. Viagogo told us that because the tickets for the 2020 event can be transferred to the 2021 event, this is categorised as rescheduled rather than cancelled. When a Metallica concert was postponed in 2019, Viagogo told some ticket holders they had to send their tickets to Ireland for a refund. The information accessed Read More, Are You a Current or Former Employee or Patient of South Shore Hospital In Chicago, Illinois? 21 December 2016 at 10:00PM in Theatre, concert & events tickets. What are the viagogo Terms and Conditions? They take your money with no intention of even giving you anything for your purchase. According to the Ticketmaster website, all shows have been cancelled which included dates in Manchester and Paris this month. However during the pandemic the response times may slow down. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. This article was amended on 23 July 2020 to clarify that relisting tickets on Viagogo allows the company to take a repeat commission from new buyers only; and to remove a reference to Viagogo changing its cancellation policy. A spokesman for The R&A said: 'We are sorry to hear of the difficulties the Viagogo customer has experienced. I have lots of interesting documentation. Instead it is claiming the events have been postponed, even when the organisers confirm they have been cancelled. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. I contact Ticket Master and they stated the ticket delay is probably due to the fact they need to confirm that everyone adheres to the ticket policy and didnt order more than their fair share. . Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Viagogo reviews, customer feedback & support. However, Viagogo responded to the motion by filing paperwork arguing that the court should deny the said request. the concert had been announced cancelled for the last 5 weeks and everyone who purchased their tickets via . I have reached out to Viagogo many, many times over the week and keep getting the same answer that they do not have control over when the seller or venue releases the tickets. I purchased tickets to a Jimmy Buffet concert for 08/14/21 (rescheduled from 08/2020). How to get a refund from Viagogo - Quora viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Viagogo accused of listing non-existent tickets on behalf of seller We will also add Tax on our fees as applicable. 3. Actions does not process claims and we cannot advise you on the If your event has either been cancelled or postponed, as soon as we know more information we will contact you with all the relevant details. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. 3.4 Indemnity. 'I was scammed out of 160 after fraudsters tricked me into buying fake Tickets may be substituted with comparable or better seat locations without the Buyers approval. 6.10 Notices. Ha*Ash Concert Tickets. that reports on class action lawsuits, class action settlements, But Which? Festival Republic, the organisers of Wireless, Reading and Leeds festivals, told Which? If an event is rescheduled, the customer's tickets remain valid, per our terms and conditions and therefore they are not entitled to a refund.'. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. Concert ticket refunds: Tips to have best shot at getting money back Backstreet Boys Tour 2023. Is Viagogo a Scam? How do you get a refund from Viagogo for Invalid Ed 1,779 reviews for Viagogo, 1.3 stars: '1. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Waste Management Phoenix Open Ticket. 2.2 Registration. 3.1 Accurate Descriptions. They gave me complete nose bleed seats. As well as was able to select what section I wanted to be in for the price I had selected. This is so frustrating its been 2 years !!! Provide the information they might require. Faye had tickets to see My Chemical Romance in June 2020 and is unable to make the rescheduled date. Please note this does not include any Tax that may be payable on fees We are required to pay. Viagogo 'refusing' refunds for cancelled and postponed events - what to 6 things you can do to get a refund for canceled, postponed or 2.9 a) Exception to Sellers Obligation to Confirm. 'But Wireless's official announcement was that it's cancelled and carrying tickets over to next year is just one option.'. This does not prevent us from varying these terms without reference to them. The court would need to determine which Class members would choose the voucher over a cash return as per the company. According to Complete Music Update, Florida resident Lauren Shiflett filed a motion last month to expand her class action lawsuit against Viagogo from Florida residents alone to a nationwide Class. Which? Top Class Actions is a legal news source That will be credited to the original source of payment used at the time of buying the ticket, according to Live Nation. 1. I was issued a 120% credit voucher automatically for the canceled BTS tour and I want a cash refund. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. I have sent multiple proof to them that the event is indeed canceled. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. Why do my tickets have someone elses name on them? Even after I provide my bank statement to them and their . Dextromethorphan hydrobromide (HBR), for example, is known to cause drowsiness. They did not admit to law breaching and refused to provide a refund. This will be posted quickly, exposing the company and letting others see what happened to you! "If . Suggested Article: Verizon Wireless SMS Refund Settlement Details. Bruno Mars Tickets. Online ticket seller Viagogo has come under fire for refusing to refund customers for events that have been cancelled or postponed due to the Covid-19 pandemic. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Copyright (c) 2006-2023, viagogo AG. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. You warrant that you are over 18 years old and have the legal capacity to make the transaction. history of ripping customers off and skirting the law, $4bn (3.2bn) takeover of its rival StubHub. Mtley Cre Concert Tickets. Such notice shall be deemed given one business day after the email is sent. What We Do. BTW the tickets were available also the same day of the concert. viagogo - Buy & Sell Concert, Sport & Theater Tickets 2.1 Requirements. Please add me Celine Dion Golden 1 Sacramento Ca want my money back. 3. The 1975 Tour 2023. Plaintiff fails this rigorous analysis.. 684 Posts. The orchestra said in a statement Tuesday that ticket buyers will be offered refunds. We contacted Viagogo t. Read more o demand a refund as they've breached the NSW Fair Trading Act. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in . You will be entitled to a full refund or a 120% voucher. administrator or law firm. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. However, Shiflett alleges that after the Tool concert and thousands of other events were canceled due to the COVID-19 pandemic, the company unjustly avoided fulfilling its refund commitment. Red Hot Chili Peppers Concert Tickets. I haven't received an email confirming my order. If you're still not getting anywhere with the primary ticketing company (such as Ticketmaster or SeeTickets), you could try going to the small claims court as a last resort. 1.2 Ticketing Exchange. Andr Rieu Tickets. The ticket company for the tour, Ticketmaster, has marked all concerts in the U.S., Ireland, France, Poland, Australia, Denmark and the Czech Republic as canceled. No further contact on future rescheduled date since October 2020. To post a ticket for sale on viagogo You must first register with the Site. Certain cold-product lines labeled as Read More, Have you experienced engine oil contamination within your model year 2019-2021 Honda CR-V or 2018-2021 Honda Accord vehicle in California? We look forward to hearing from you. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. ! I entered the incorrect email when registering, how do I change it? This has reportedly been a long-standing policy of Viagogo. "Comparably priced" replacement tickets are determined by viagogo in its discretion. If the event . How do I change the email address on my account? You also agree not to separately contact the Buyer at any time for any reason. 2.14 Substituted Seat Locations. your claim status, claim form or questions about when payments are You agree . Which? Contact & review Viagogo - rated #0 in Entertainment . Ticket reseller Viagogo defends practices in face of consumer and