Locate your bypass valve. If your water pressure is normal, check that the water softener is correctly sized for your water usage. To return the softener in service, push the blue button on the opposite side of the copper housing down. If the softener is switched on, but the buttons are unresponsive, you likely need a new clip for the touchpad. Luckily, in most cases, youll be able to resolve the issue yourself, saving the expensive fee for professional maintenance. If this timer is faulty or broken, itll cause the softener to sporadically perform a regeneration cycle, or not at all. Another of the most common water softener problems relates to regeneration. You often have to clean and sanitize your water softener because the backwash cycle does not remove all the scale, bacteria, and mold. Want a copy for yourself? Washer Parts. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Leaking may also be caused by worn parts. Related: What to do about mold in a water softener brine tank. You want your water softener to improve your water quality so why is your soft water brown? However, one of the most common water softener problems is too much water in the brine tank. WebTroubleshooting Nozzle & Venturi. Replace the valve to solve the issue. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. For future reference, enter the following inf ormation. As the resin ages, resin beads that are flushed down the drain line may cause a blockage, reducing the flow of water out of the system. Sign-up for filter. You can avoid salt bridge formation altogether by making sure the water softener is stored in a non-humid location and only adding salt to the fill line in the tank. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. WebClick a manual below to view: Older Versions: 2005 2006 2012 2013 2014 2017 // ]]>. Replace the entry valve if necessary. Extend your warranty and improve performance with Softener Cleanser:WHE-WSC. Turn the two outer valve knobs clockwise. Then turn the middle valve knob counterclockwise. If they are, use a resin cleaner to clean them out, and replace them if necessary. Salty water is a sign of a problem with your water softener. If this line becomes clogged or damaged, it may not send water into the tank as intended. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. The water entry valve controls how much water enters the tank, so if its broken, itll allow so much water into the tank that an overflow occurs. It sounds obvious, but the control panel wont work unless its connected to electricity. If the pipe connecting the salt tank to the resin tank is clogged, brine wont be able to pass into the resin bed. Connects to plumbing up to 1 in diameter. Press and hold the program button until the screen starts flashing the model code. Now the system is on bypass mode, and water passing past the softener. Water softeners dont last forever, but there are things you can do to maintain your softener and prevent it from dying an early death: The best way to tell that you have a clogged softener is if your waters hardness level changes. Salt mush blocks the base of the tank and prevents the brine solution from passing into the resin tank. WebNeed help troubleshooting? If the drainpipe is clogged, the brine tank will start to overflow. Download or print a free copy of the user manual below. water softener (25 pages), Self cleaning full stainless hidden bottle water cooler with led indicators (21 pages), Self-cleaning hot & cold hidden bottle-water cooler (17 pages), Manual will be automatically added to "My Manuals", Programming the Water Softener (Model Whes20) Customizing Features / Options, Programming the Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Programming WHES30 & WHES33 Water Softener, Programming the Water Softener (Models WHES30 & WHES33) Customizing Features / Options, WHES30 & WHES33 Customizing Features/Options, Water Filtration Systems Whirlpool WHES30 Installation And Operation Manual, Water Dispenser WHIRLPOOL WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Performance Data Sheet, Water Dispenser Whirlpool WHES3T Installation And Operation Manual, Water Dispenser Whirlpool WHES40 Installation And Operation Manual, Water Dispenser Whirlpool WHES48 Installation And Operation Manual, Water Dispenser Whirlpool WHES45 Installation And Operation Manual, Water Dispenser Whirlpool WHESCS Installation And Operation Manual, Water Dispenser Whirlpool WHES Series Installation Instructions Manual, Water Dispenser Whirlpool WHES18 Description, Installation And Operation Manual, Water Dispenser Whirlpool 8LIECH-SC-SSS-5L-W User Manual, Water Dispenser Whirlpool 8LIECH-SCSSFP5W User Manual, Page 3: Specifications & Performance Claims, Page 10: Install Salt Storage Tank Overflow Hose, Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options, Page 13: Whes20 Customizing Features/Options, Page 15: Programming The Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Page 16: Whes30 & Whes33 Customizing Features/Options, Page 22: Automatic Electronic Diagnostics. Otherwise, you will end up damaging your septic and sewer systems, water pipes, hair, skin, and teeth. See installation manual for details. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up Water softeners are built to stand the test of time, but that doesnt mean they wont encounter the occasional problem during their years of operation. Press Yes and then click on the return button. Its right to be concerned if your water softener is making unusual noises, as this can be a sign that the system isnt operating properly. WebExamine the top of the unit for any signs of water. If your hands start to feel sticky after washing them or dry when they are dry, the water softener is likely not working. Program the softener to run a cycle but dont add salt to the tank yet. Assistance from customer service ma y be needed with the following problems and solutions. Now you have a manual of potential problems to access, the next step is to figure out which of these problems is affecting your softener. Extend your warranty. Check for a failed power transformer. and the life of your softener If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. The Whirlpool cleaner minimizes limescale buildup, iron, and other minerals from the resin beads and maximizes efficiency. WebExamine the top of the unit for any signs of water. Your user manual should clearly outline exactly what you need to do to correctly set up your water softener, but this isnt always the case. Whirlpool recommends using 20-80 lbs of pellet, coarse or nugget type of salt with less than 1% impurities. Floating particles in your soft water are a likely sign that your water softeners resin beads are reaching the end of their lifespan. If youre dealing with a major leak, shut off your water supply as soon as you can and call a plumber to help you detect the problem. // ]]>. with Whirlpool . I have a whirlpool Model WHES33 LE33 water softener. Press and hold the Set salt level button until the black ovals on the display screen match the brine tanks salt level value. Water Softener Cleanser, Sign-up for special offers WebModel WHES33 33,000 Grain Water Softener Rated a Best Buy for Performance & Value. Open the brine tank lid and level the salt inside the tank. This will tell you what all the error codes mean and how to resolve them. Perform a soap test. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. Turn the bypass valve knob clockwise, all the way, until it stops turning. Perhaps too much water isnt one of the water softener problems youre dealing with perhaps your brine tank doesnt have enough water. Us eRe ch arg efe at u re. A clogged injector will not be able to draw water out of the brine tank. Also, the salt level should always be a few inches above the water level. There will be a drop in water pressure from shower heads and faucets to indicates clogged plumbing pipes. They operate by following programmed commands set into the display screen. Range & Oven Parts. Make sure all the fasteners that hold it in place are tight. The best way to prevent dirt in the salt tank is to not use dirty salt. // ]]>. Try to avoid using the hot water when the softener is regenerating in order to keep the water heater from filling with hard water. water softener not draining? The default recharge time for your water softener is at 2:00 A.M., but you can change the recharge time suitable for you. Us eRe ch arg efe at u re. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Adjusting the softener is essential because the resin beads can only remove a particular amount of hard water minerals before regenerating. Not all models have the same features; therefore, the programming procedure may vary slightly. One of the simplest (and thankfully easiest-to-fix) causes of a water softener that wont regenerate is a broken regeneration timer. If you have any questions or concerns when, installing, operating or maintaining your water, When you call, please be prepared to provide. jQuery(document).ready(function($){ $("#frm_field_43_container .frm_error").clone().insertAfter("#frm_form_7_container .frm_submit"); }); I have a whirlpool Model WHES33 LE33 water softener. A failed motor means that the system cant regenerate or perform any of the essential processes to keep operating. Range & Oven Parts. Here is how to fix the issue. days.Fix all leaks and always full y close faucets. NOTE: Shown with salt hole cover and top cover removed. Dishwasher Parts. with Whirlpool $29.91. If your water softener brine tank is full of water all of the time, you could have a malfunctioning venturi valve. The motor is not seated correctly, or the wires are broken or disconnected. Solar panels, wiring, old TVs and sometimes DIY powerwalls. Refill the salt and set the system to manually regenerate to ensure its working properly. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. Range & Oven Parts. The system is not in bypass mode. Run an extra manual regeneration cycle for about two hours to rinse out any bleach or vinegar residue. Locate the two metal contacts on either side of the circuit board and use dry steel wool to clean off any dirt and rust from the metal contacts. However, for more complicated issues, you should not hesitate to call a professional for help. For a 1 year supply! Then try pushing it again to put the system on bypass mode. There are several ways you can drain water from your water softener. Order a new rubber gasket and wait for it to arrive. water softener venturi valve gaskets need to be replaced every couple of years. Features money-saving Demand Regeneration and 6th Sensetechnologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. Check the plug connectors to the control board are not loose or completely disconnected. water softener venturi valve gaskets need to be replaced every couple of years. You need to see that the brine tank is no longer excessively filling with salt. b. Note: If you can hear the sound of flushing water coming from the system, it might just be performing a normal regeneration cycle. If youre still uncertain, contact your local plumber for professional assistance. New resin beads usually cost around $170 for a full tanks worth. This feature tells the electronic control what type of salt you will use, defaulting sodium chloride. The water level has crept up to 27 and it seems the unit is not Ask an Expert Home Improvement Questions Plumbing Questions NamxD 325 Satisfied Customers Expert NamxD is online now Related Plumbing Questions I need help with two issues. WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. Dryer Parts. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. It means the softener will regenerate more often when it has less salt and water as required. Theres a lot that goes into setting up a water softener for the first time, and a lot of potential mistakes to make. Once youve replaced the sediment filter, the pressure should be restored. Most likely, the brown water leaving your faucets is caused by high sediment levels in your water source or by old, corroded plumbing in your home. Rarely, brown softened water can be caused by an accumulation of bacteria in the softening system. Follow our instructions on how to clean a water softener salt tank here. WebAre you looking for information on using the Whirlpool WHES33 water softener? Make sure the wire connections are correct. If you do not have the Whirlpool water softener cleanser around, you can use other alternatives such as vinegar and bleach. Like all appliances, water softeners are prone to malfunctioning from time to time. 4 Features to Help You Find The Best Water Softener for Your Home, What to Look For in a Water Filtration System, Troubleshooting - No Water Flow Indication. Remove the bridge to reveal the true salt level in your brine tank. When bypass mode is off, water from the water supply valve will not pass through the softener, and the faucet water will be hard. Extend your warranty If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. Reconnect any loose wires and replace the damaged wires.Manually recharge the unit to re-synchronize the software. Ensure the buttons on the control panel are receiving power. If you suspect your water may have iron in it, test the raw water according to the instructions in the "Set Water Hardness Number" section of your manual. 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The following problems and solutions any signs of water SOLUTION from passing into the resin beads usually around... For a full tanks worth or not at all reaching the end of their.. Tell you what all the way, until it stops turning Cleanser, Sign-up for offers! Or vinegar residue with a full one-year warranty, as well as three- to 10-year limited warranties various... Softening system your hands start to feel sticky after washing them or dry when they are, use a cleaner! For the touchpad or not at all to resolve the issue yourself, saving the expensive fee for professional.... Salt hole cover and top cover removed models have the same features ; therefore, the pressure should be.! It sounds obvious, but with a smaller capacity, check that the unit to the... Capacity, check out the WHES30 water whirlpool whes33 water softener troubleshooting venturi valve gaskets need be. Clogged injector will not be able to pass into the tank as.... 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