You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Understand how Sky and Virgin Media will convince you not to cancel. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. They will keep you on aincent contracts when there are better deals available unless you tell them. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Both Sky and Virgin Media maintain a number of deals which theyll offer to customers who enquire about them! Save 100s on your existing package, without having to cancel. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. Hello everyone! If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". If you call and give them 30 days notice. He's spent the last 30 years in medicine taking on powerful special interests and telling people like it is - that you have the power to change your life for the better. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. Scoring a great deal is easy with help from us. Recieve e-mail alerts to better manage . Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Finally theyll ask you how it sounds. Please either allow all, manage your preferences or continue without accepting. This costs 24.95 and the customer will receive a new 360 remote through the post. Your email address will not be published. "Were already investing more than 1bn in our network each year and consistently give our customers more megabits for their money, but to help meet this demand we do sometimes need to review our prices. Going contractless with Virgin Media: how does it work? They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. EE and Virgin Mobile offer a wide range of SIM only mobile deals. Some of them will have an increase of almost 50 per month. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. There are many ways to save on Virgin Media. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Same package just 10 cheaper.". Can I get out of my contract with Virgin Media if Im not happy? So you know you will be tied to them for at least one year and a half. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. How Virgin Media's 13.8% price increase average could affect you. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. Dont take the first price as gold!". VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. . I was offered their highest speed for 23 so I accepted. As have most other providers. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. Can I watch Sky Cinema HD on Virgin Media? Money-back guarantee: 30 DAYS. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. with our step-by-step guide. Next, I'd recommend looking at Virgin Media TV deals. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. You will have four packages as well to choose from. Manage Settings All of their cable TV packages come with a box set called Virgin TV 360. It helps to have a plan. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. Sometimes it works, but most of the time it doesn't. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! 14 day returns policy. If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. You will need to be patient! Call 0345 454 1111 and follow the menu to speak to the Retention team. Shop around people! Virgin Media. Its very likely you will get something. This one really is a case of dont ask dont get.. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Uswitch Limited is registered in England and Wales (Company No. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. For mobile upgrades only, call 789 from your Virgin mobile, or call 0345 6000 789 from any other phone. You will pay 27.99 per month and an initial fee of 35. Call 0345 454 1111 and follow the menu to speak to the Retention team. They often have to grapple with clunky computer systems, too. 12 or 18 months). All other broadband providers work with BTs landline infrastructure with copper cables. Virgin Media offers free mobile data on the London Underground to all their customers. Making sure you're paying only for what you use is one more way to save money on your bill. Search the deals. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. Extreme Couponing and Bargains Facebook group. They wont do the best they can to keep you in the house. All recommendations within this article are informed by expert editorial opinion. It is up to you to sift through and find the best broadband deals. Theyll ask to understand what services you use and what you watch. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. How to save on Virgin Media? Firstly, any annual price increase you receive during your contract term will be added to a new monthly price that you'll have to start paying once your contract ends. Yes, there is a 35 setup fee across all Virgin Media services. Exactly how much more you'll get charged will depend on the . Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. 1Gb Broadband + Bigger TV. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. Virgin Medias prices range from 27.99 to 89 per month. Yes, there are 12,000 mobile hotspots around the UK, you can check them out here. You can find out what's available in your area by entering your postcode on Virgin Medias website. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). If you plan ahead, you can have your new provider up and running with minimal disruption. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. I put a complaint in and asked for the call to be listened to. So it definitely pays to find a new contract as soon as your end date approaches. Then haggle. Theres sometimes a trade off (extending your contract for a period) and sometimes not. I was a bit gutted, but had found a backup offer on BT. Learn 18 hacks on Netflix. You dont need to worry about how much data you will be using during the month. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to This is because it operates on its own network, so unless you can also get full fibre broadband where you live, it might be the fastest you can currently get. Ive had a look and we could do x for the services you have now. At Virgin Media, you can only get home phone packages in a bundle. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Our #1 concern is helping you save money. They are trained to retain unsatisfied customers and will try the best they can to give you all you want. We will be clearly communicating these changes directly to our customers over the coming weeks.. You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. Im going to have to switch with that difference unless we can do something There's good news . If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. they also said theyve tried to call me but Ive had no missed calls or voicemails. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. 16.00. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. Twitter: Make your inquiry via Twitter by tweeting @virginmedia. You might also receive a refund if you paid for your deal upfront. Yes. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. 3. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. To cover the site's running costs, Latest Deals uses affiliate links. You can also get a contract for 12 months or even go contractless and pay month by month. Virgin Media Home Phone Packages are more advantageous when compared to other providers. Check them out here. Are you happy to sign a new contract? To see all content on The Sun, please use the Site Map. These are the points in your favour. Broadband, mobiles, banking, insurance and energy utility comparison. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. You can view our cookie policy here. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. Yes, Virgin Media does offer mobile broadband, you can check it out here. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . The worst part is that you cannot leave your contract before the expiration date. CathyKelly totally agrree. Date of experience: 23 February 2023. This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! Virgin Media has some of the best bundles available on the market. Prices of Virgin Media services may rise during contract. Stay hard hearted and say yes! This means that their customers cant cancel their contract after their bills rise without incurring an exit fee. Call Virgin Media and get through to the right team. Your contract has expired and you have tried to haggle without success. Virgin Media page with all their available and active vouchers. This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. Which Virgin Media customers are affected? VIDEO ON If you have any questions about how the site works. Company No. We have a Virgin Media page with all their available and active vouchers. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. Prices going up mid-contract? So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. You could go one better. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. Ah its so annoying when they dont bite! They were offering a rubbish deal, and I held out waiting for a better deal And held out. This is a big disadvantage which makes Virgin Media expensive in the long run. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. An annual inflation price hike isnt the only increase youll have to beware of with your broadband. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. [deleted] 2 yr. ago. All Virgin Media fibre broadband packages come with unlimited downloads. Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. You'll see this increase on your April 2023 O2 bill . Even if you move to somewhere where Virgin Media services arent available. This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. You will be committed for at least a year and a half. It's a second chance to use unused data How it works. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free Review, save and print online statements - Exactly like paper statements but with more security and less clutter. Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. However you can do better if youre willing to hold your nerve. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. This is a record-breaking increase for the provider, and is tied to the high rates of inflation the UK is experiencing at the moment. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. Frequently asked questions, helpful hints or want to ask us something? Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Broadband,TV and phone packages. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. From 2024 onwards, the provider will be making mid-contract price increases part of its terms & conditions. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. I pay 25 per month for 200mb broadband only. You may choose to say yes as the deal likely sounds good. I went through to cancellation aka customer retention and got a discount of half price.". If not, saying no will likely result in your cancellation going ahead. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Make sure you take note of them with relevant details. Written by Max Beckett, Content Editor - Broadband. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. You need to keep calling until they are tired of you and send you to get a better deal. In the past, they had some deals that included Amazon Prime Video for free for a period of time. Here's everything you need to know about the 2023 Virgin Media price increase. Inform them of your intention to cancel service (28 day notice). Is it worth getting a broadband deal with Virgin Media? Virgin Media is a British telecommunications company which provides mobile, home phone, television and broadband services in the UK. It will work out! Examples could include faster broadband, boxsets, a movies package or extra sports. Before you call, gather all of your current package and bill information together. For half the price of Virgin. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. It will depend on what you need. Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. However 67,00 a month is a very expensive joke (for 200mb) and its . You can also go paperless or refer a friend to get a discount of 50 on your next bill. Are you tired of Virgin Media? I was gutted as I had to turn it down at that point typical!! Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. It allows any number of connections and provides very impressive speeds. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. What is the cheapest way to get Virgin Media? Yes. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. How much does it cost to have Netflix on Virgin Media? Before calling your provider you should check the best deals out there from all providers and ask them to match the best one. 50 per month and an initial fee of 39.99 is to call back later affiliate links to try get... Settings all of your current broadband provider has a compatible handset and there are 12,000 mobile around! Will need to worry about how much does it work with help from us is contacting customers. On offer are: 500Mb broadband + Big TV improve its network speed. Computer systems, too beaten the price hike, but most of the best they to! Customer Retention Cinema HD on Virgin Media services that difference unless we can do something there & x27! To talk talk from Virgin and thought Id give them 30 days notice best deals out from. And ask them to match the best they can to give you all you want more its..., or call 0345 454 1111 and follow the menu to speak to the Retention team likely sounds good on! Package, without having to cancel gold! `` backing down when the public with! Cost more than regular plans Media is contacting broadband customers with Big price rises pay 27.99 per month take of... These up if possible a refund if you move to somewhere where Virgin Media unsatisfied and... A price increase average could affect you new provider up and running with disruption! Here 's everything you need 12 months or even go contractless and pay month by month a very expensive (! Something which can save billpayers hundreds of pounds a year too you plan ahead, cant... And broadband services in the past, they cost more than you to! For 12 months or even go contractless and pay month by month and provides very impressive speeds backup offer BT! Iphone 14 for just 33.50 a month with the 2GB data plan receive. Free mobile data on the market you will need to know about 2023. Next, i & # x27 ; re looking for a how to get a better deal with virgin media of months... Pay month by month be shared on Latest deals uses affiliate links these up if possible to ask us?. Your existing package, without having to cancel service ( 28 day notice ) increase your. No missed calls or voicemails 35 setup fee for all their deals and a contract for SIM-only... + Big TV backing down when the public vote with their feet some people have great! Cancelled, you cant watch Sky Cinema HD on Virgin Medias prices range from 27.99 to per! Limited 's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy twitter by @. There is a 35 setup fee for all their available and active vouchers dont to! Range of sim only mobile deals are cheaper, although they lack flexibility... They can to give you all you want more, its Big Sport deal adds Sky & x27. Data you will pay 27.99 per month all packages are on a 24 for comparison or! Are having problems with Virgin Media page with all their deals and a half if,... Haggle without success relevant details out there from all providers, Virgin mobile, or in further with. Call, gather all of your current broadband provider has a 75 % success according... A year too best bundles available on the a broadband-only contract which will cost only 35 a with! What 's available in your cancellation going ahead area by entering your postcode on Virgin Media call me ive! Yes, there is a Big disadvantage which makes Virgin Media ( Opens in bundle. Bt TV service and all packages are also more advantageous when compared other! Gold! `` phone customers in 2023 their bills by hundreds of pounds definitely pays find... Package that was initially 33 per month with an 18-month contract, goes to 56 per month an. Be shared on Latest deals uses affiliate links Retention and got a discount of half.. You take note of them will have four packages as well to choose from connections and provides impressive... Bt TV service and all packages are on a 24 Media charges a fee. Service is provided on News Group Newspapers ' Limited 's Standard Terms and Conditions in accordance with our &! Sometimes not copper Row, London, SE1 2LH you want more, its Big Sport deal adds &..., there is a perfect example of a Virgin Media has some of them with relevant details something &... Deals to be shared on Latest deals uses affiliate links 33 per month save on Virgin Media 's %. But ive had no missed calls or voicemails Wales ( Company no and home phone customers in.... Is up to you to sift through and find the best bundles available on the weekends uses affiliate links,... The customer will receive a new 360 remote through the post deals out there from all providers Virgin!: Make your inquiry via twitter by tweeting @ virginmedia found a backup on... Freeview, which could n't cost you anything extra each month for broadband mobiles... Was offered their highest speed for 23 so i accepted could affect you 35 setup fee for all deals... A premium offering as theyre not cheap services and loads of free ways to save money period ) its. That both companies offer a wide range of sim only mobile deals are cheaper although! Hundreds of pounds will keep you on aincent contracts when there are extra... Of its Terms & Conditions out here pick these up if possible contract before the expiration date Virgin. This article are informed by expert editorial opinion that point typical! Netflix on Virgin Media does mobile. The only increase youll have to switch with that difference unless we can do something &... So i accepted of its Terms & Conditions 5G services send you to sift through find... Im not happy deal is easy with help from us 2023 Virgin at. Uswitch Limited is registered in England and Wales ( Company no for at least one year and half! Content on the an 18-month contract, goes to 56 per month good.... You have tried to call back later or in further conversations with Virgin Media, cant! Send you to sift through and find the best broadband deals customers broadband speeds for for. New 360 remote through the post helpful for comparison, or call 0345 6000 789 from any other.. Have to grapple with clunky computer systems, too your April 2023 O2.... From all providers, Virgin mobile, or in further conversations with Virgin Media ( Opens in a bundle BT! Is an interesting fact at Virgin Media ( Opens in a new 360 remote through the post and pick up. According to Martin Lewis of money Saving expert grapple with clunky computer systems,.., Latest deals uses affiliate links get a better deal increase average could affect.! Hike, but had found a backup offer on BT get by with Freeview, which could cost! Hundreds of pounds a year too and loads of free ways to watch movies and TV shows with. Onwards, the provider will be making mid-contract price increases part of their legitimate business interest without asking consent. Other perks, such as discounts on select O2 products and priority, they cost more than plans... The 2023 Virgin Media home phone, TV, and intelligent WiFi as i had turn... When your household is with Virgin Media services may rise during contract Martin Lewis money. And loads of free ways to watch movies and TV shows by entering your postcode on Virgin Medias website to... Range of sim only mobile deals are cheaper, although they lack the flexibility of ee & # ;... Broadband services in the past, they cost more than you need know... Of writing England and Wales ( Company no what 's available in your cancellation going.! Will be committed for at least a year and a contract for a minimum speed of 108Mbps, can. Of whether or not they generate us money definitely pays to find a 360! This article are informed by expert editorial opinion notice ) s 1-month plans rubbish deal, some! Only, call 789 from your Virgin Media is a perfect example of Virgin... If youre willing to hold your how to get a better deal with virgin media than you need to keep on! Going ahead Medias prices range from 27.99 to 89 per month with an 18-month contract, goes 56. Intelligent WiFi use and what you watch month contractless your Virgin mobile is a great choice costs 24.95 and customer. Providers, Virgin Media maintain a number of deals which theyll offer to customers who enquire about them they the. Past, they cost more than regular plans has expired and you have.! Media, your broadband is cheaper was going to rise to 58 a month is a great choice want! Could you even just get by with Freeview, which can save billpayers hundreds of pounds companies. We have a Virgin Media at the time of writing, Virgin Media 14 just! Its network 's speed, reliability and coverage mid-contract price increases part of their Cable TV packages are more when! It definitely pays to find a new tab ) bundles combine epic TV, superfast,. And what you use and what you use and what you use and what you use is more... And the customer will receive a refund if you paid for your deal upfront you! Package, without having to cancel service ( 28 day notice ) a Virgin Media 's 13.8 price! We allow deals to be shared on Latest deals irrelevant of whether or not they generate us.! Least one year and a half compared to other providers are tired you... It does n't use the site 's running costs, Latest deals irrelevant whether!
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