Well, I think they will stay up as long as they keep making money. Details will be sent shortly.. Again, thank you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It is an expensive extension, but it is not mandatory. Kits# 68/16, 70-71/18-19, 99-104/47-52 {Kit# in series with Orrery / Kit# if was subscribed separately}. Again, the links are in the IXO email below. Deliveries were for most part okay but I opted to build the printer in one go at the end. Since those customers initiated contact first, it was OK to email them back. JEEP WILLYS, NISSAN GTR and MERCEDES 300SL, will be handled by IXO COLLECTIONS. This review was chosen algorithmically as the most valued customer feedback. Please respond via email provided as Im eager to do this and have been for years now. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. i have been sending updates here since i found out about them going under. The delay was due to a few final licensing and technical issues. Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. Since my printer was returned as requested I have effectively paid Eaglemoss around 1,000 & for the past few years I have been ignored. Thank you so much for the tip on manually entering your email. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. We are only offering a monthly subscription plan for these collections currently. I purchased the first few issue in my local newsagent before taking out a subscription. I was literally two parts/issues away from the Ecto-1 being finished, paid premium subscription and yearly. In Issue 4 of the Build your own Back to the Future DeLorean we had to build the Mr.Fusion from Back to the Future II and the . Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Youll be able to choose where to start off from in the collection based on your last shipment. However, the EM DB5 might return via the new Agora Models 007 collection. You are the only person who has posted useful information about the Eaglemoss debacle! they have been graciously posting updates for this situation we all find ourselves in. Im in the midst of the Enterprise build, and you have genuinely made a positive difference in my life. Ill upload my build upon completion if you dont mind. I was used to eaglemoss missing deliveries due to constant shortages or other issues so I didnt think much of it but after 3 months or so I decided to call and the support line was disconnected and emails bounced back, so I clearly had a slight panic. one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. Just ordered the Delorean from issue 59 its very easy took about just a couple mins. Im not the only one obsessively refreshing to see if a new update has been posted, right? USPS tracking info is stuck at Status Not Known/Confirmed/Updated, etc. I have also seen that Ian Campbell at Partwork Upgrades has set up a new Partwork Distribution website to cater to us builders and forward issues out as a service. They want everyone to know they are also anxious to make everybody happy and are going as fast as they can. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. Unfortunately, we cant offer one-off purchases for a selected issue number, although we hope to offer this option in the future. Required fields are marked *. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. Seems like they dont have a listing of customers emails or there is issues. June 14, 2021 This is it - the last issue of the build. Not a big deal as long as the parts are available, but I rather enjoyed collecting the magazines as well! We shall see. Eaglemoss Build the Back to the Future DeLorean - Issue 1, 2 & 3 Watch on The build process was easy, and parts for all 3 issues can be completed within 20 minutes. I just want my money back since they are the one that not living up to there end or send the rest of the remaining kits for a really good discount or for free. one more day.. just one more day. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. If you are a Fanhome subscriber, once logged into their site there was a new, yet unusable Collections and models link at the bottom that says DeLorean from Back to the Future. I do not. thanks for the update bud. 6KP613575J653902X Just wondering if you have any plans to do the Agora Super Snake. many of us have models and stuff on hold over this. Even the magazines look like the ones from Eaglemoss. Fanhome cannot replace any damaged/missing issues from Eaglemoss. 3. the notice of intent was filed in Europe and i do not believe we CAN sue anyone with a notice of intent. They cant just start emailing everyone on the customer lists they bought from Eaglemoss. also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. though the messages them and other IP holders expressed they will not leave anyone with half a model cause that will look bad on them. the latest post mentions that one of the companies that bought the database has begun collecting the data on customers from them for verification. Overview. multiple companies who make the parts for eaglemoss have released some information on what they are going to do. Well inform you via email when this becomes possible with your collection. if you didnt then they might be holding off till the "notice of intent" [basically chapter 11] which was filed on 7/15 in Europe is over. In parallel, we have been in contact with forwarders, in order to unblock all containers shipped to Eaglemoss since January 2022, and awaiting in different ports all over the world. Now if only I had any clue what my Eaglemoss account numbers were for all 4 partworks I was doing. Their answer is that they dont know yet. Immer wieder gern!!! Then, in January 2023,Fanhomeresumed the subscription service. Eaglemoss, one of the longest-running "partworks" companies in the business, has reportedly closed its doors. For a few issues, I saw an add for a company that is selling what looks like the one from Eaglemoss. I have corrected his update accordingly. But for the people who have 2 or 3 builds bulk would be way to expensive or the builder who just started for example the Delorean Who can afford to purchase lets say 140 issues at one time. this is the best info on this situation that i can give. I just want to remind everyone that I am not affiliated with PCT/IXO. the 2nd one has the paid request and tracking number of your shipment. It has been very helpful and made dealing with the situation much more tolerable. I am curious as to why I received E-Mails from ixo with Links to help me recover my build of my Ghostbuster collection. So in theory Ive already paid for these. I provide this information to help others. No idea just yet. This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. the notice of intent was a sudden decision last minute from what i understand. A ton of money spent to not be able to finish! Official word from Eaglemoss is that they are not closing their doors yet. All this unfortunately took some time, and we do apologize to have been keeping you waiting so long. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. I am happy to do monthly or a pay in full for the rest of the kit at once. Per one of Eaglemosss communications: a production issue with part 91A with shipment 24. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Eaglemoss. I havent figured out if I need to start at 91 or 103 to receive the correct door. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. Which is super frustrating!!! Thank you so much! i posted in the complaint about the jeep model this and will post it here for you. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. I was building the Back to the Future DeLorean which stopped at issue 54 when Eaglemoss went bankrupt. CHEERS! Ive received the first 50 some issues. Sadly, we wont be able to ship any free items after your starting issue. Looks like the Delorean build mentioned at the bottom of the Fanhome page is gone now. I have shared this link below with permission from PCT/IXO. The sites should go live today or tomorrow, no password needed. Thank you . Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! Im sure most of us would have been lost if it wasnt for the work you put into keeping everyone informed. 106 was the final issue to be shipped to me, not sure if that was their official final issue before they closed their doors or if others got stages beyond 106. Your email address will not be published. they are real but they need time to make a comeback. Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. Share your photos and videos with others to prove the truth of your words. they never charged me for replacements even months later. Below are some of the most FAQ we are getting at the centre, so sharing here to help everyone: Is there any guarantee Ill be able to complete my build-up model? current update: https://mypartworks.com/blog/eaglemoss-update/. Id like to also extend my thanks to MarvelPhx. Customer service reps don't know about company directives, like the IOU change for out-of-stock "Free Gifts". from United Kingdom Well, this sucks. They said they had to check on that; Ill let you know if I hear anything. i had asked her "is there anything on your end or between you and me that will prevent me from getting my kits?" Its been a life line to sanity. I did the original 1.95 started kit on 04-25-2022. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. Todays batch run was limited in scope so they could test their system. An email was sent out by PCT/IXO today to those who contacted them directly. or, would it give them more incentive to push for the US rights? there is no way to reclaim money from them but you can check with my partworks for who is taking up the kits and shipping them. Does anybody know if the site is online yet? I am interested in finishing the build I am almost halfway done. Visible Something went wrong. Any help would be appreciated! Im in Spain, if you need anything just let me know. Find many great new & used options and get the best deals for 8 x Batman Automobilia Eaglemoss Bundle Model Cars & Mag Issues SEALED NEW at the best online prices at eBay! Desired outcome: Thank you so much for everything you have done to keep up. Refresh your browser window to try again. But i just have to thank you for everything you shared here. I checked the mypartworks updates and found this info for you though. Read full review of Eaglemoss and 4 comments, 3D Create & Print Subscription & Extended Subscription. not even customer service 6 days before they filed even knew about it. I filled it out as you directed and got a reply in seconds. Do apologize to have been graciously posting updates for this situation we all find in! 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